Error 7557: The Secure Store Service application Secure Store Service is not accessible.

Problem

You attempt to generate a new Secure Store key, but when you go to the Manage page for the Secure Store application, you see this error message:

You then check the server's Application event log and see the following error corresponding to each of your attempts to access the Secure Store Application:

Log Name:      Application
Source:        Microsoft-SharePoint Products-Secure Store Service
Date:          [date/time]
Event ID:      7557
Task Category: Secure Store
Level:         Error
Keywords:   
User:          [user]
Computer:      [servername]
Description:
The Secure Store Service application Secure Store Service is not accessible. The full exception text is: There

are no addresses available for this application.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-SharePoint Products-Secure Store Service" Guid="{...}" />
    <EventID>7557</EventID>
    <Version>14</Version>
    <Level>2</Level>
    <Task>1</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="[date/time]" />
    <EventRecordID>11014</EventRecordID>
    <Correlation ActivityID="{...}" />
    <Execution ProcessID="6648" ThreadID="4000" />
    <Channel>Application</Channel>
    <Computer>[servername]</Computer>
    <Security UserID="..." />
  </System>
  <EventData>
    <Data Name="string0">Secure Store Service</Data>
    <Data Name="string1">There are no addresses available for this application.</Data>
  </EventData>
</Event>

Solution

 

This is frequently a permissions issue.  To resolve, perform these checks and procedures:

1. Check the Secure Store service
1. Start it if it is stopped
2. Try accessing the Manage page again.
2. Check the user account you are currently logged in as:
1. If it is NOT the farm configuration account, login using the farm configuration account, and then try accessing the Manage page again.  Or,
2. If it is NOT the farm configuration account, add your administration account to the farm configuration database: Add-SPShellAdmin -UserName [your admin account] -Confirm -WhatIf.  Then try accessing the Manage page again.
3. If it IS the farm configuration account, stop and restart the Secure Store service, and then try accessing the Manage page again.

Notes

• Search engine text: Cannot complete this action as the Secure Store Shared Service is not responding. Please contact your administrator.