Monday, January 20, 2014

Windows 7: Error 7038: The nvUpdatusService service was unable to log on as .\UpdatusUser

Problem

The following error events occurs in the Windows 7 System log:
Log Name: System Source: Service Control Manager Date: [date/time] Event ID: 7000 Task Category: None Level: Error Keywords: Classic User: N/A Computer: Main Description: The NVIDIA Update Service Daemon service failed to start due to the following error: The service did not start due to a logon failure. Event Xml: ... Log Name: System Source: Service Control Manager Date: [date/time] Event ID: 7038 Task Category: None Level: Error Keywords: Classic User: N/A Computer: Main Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: Logon failure: the specified account password has expired. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC). Event Xml: ...
Solution
  1. Start Services.msc.
  2. Scroll down to NVIDIA Update Service Daemon.
  3. Double-click it.
  4. Select the Logon tab.
  5. Select the option: Log on as: Local System Account.
  6. Select the General tab.
  7. Click Start.  A prompt will appear.
  8. Click OK, and then click OK again.
References

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