Problem
You review a SharePoint 2013 server's Application log and see the following event occur at approximately one (1) minute intervals:
Troubleshooting
You review a SharePoint 2013 server's Application log and see the following event occur at approximately one (1) minute intervals:
Log Name: Application Source: Microsoft-SharePoint Products-SharePoint Foundation Date: [date/time] Event ID: 6398 Task Category: Timer Level: Critical Keywords: User: [FarmServiceAccount] Computer: [ServerName] Description: The Execute method of job definition Microsoft.Office.Server.UserProfiles.UserProfileImportJob (ID deabe75d-3701-43c1-9968-920febb91024) threw an exception. More information is included below. There was no endpoint listening at http://[ServerName]:5725/ResourceManagementService/MEX that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. Event Xml: ...
Troubleshooting
- Action: Opened browser and navigated to URL provided in error message.
- Results: Confirmed error message: experienced This page can't be displayed error.
- Action: Checked CA Health Reports.
- Results: no issue clearly related to user profile synchronization appeared.
- Action: Searched for error text.
- Results: found potentially relevant reference [1].
- Action: in CA, checked services on server.
- Results: User Profile services are configured to run on batch server only. Both User profile Service and User Profile Synchronization Service are started.
- Action: in CA, checked service applications.
- Results: Both User Profile Service Application and User Profile Service Application Proxy are started.
- Action: On server, checked services.
- Results: All "SharePoint" services running, except for SharePoint User Code Host and SharePoint VSS Writer. FIM not running. FIMS is running.
- Action: searched further for error text.
- Results: found another potentially relevant reference [2].
- Action: On Server, using Services, started FIM.
- Results: Started and remained started even after several minutes.
- Action: in CA, checked User Profile Service page
- Results: Profile Synchronization Status indicated Synchronizing. Few minutes later, status changed to Idle.
- Action: on Server, checked Application event log.
- Results: event no longer repeats. Checked again at several minute intervals: no new occurrences. After ten minutes, still no new occurrences.
- Action: Opened browser and navigated to URL provided in error message.
- Results: now message displayed changed to: The webpage cannot be found.
- Action: started full user profile sychronization.
- Results: full sychronization began. Completed after about 10 minutes.
- Action: checked status report (click Idle).
- Results: sychronization completed successfully.
- Start FIM from the Services msc on the server.
- The Execute method of job definition Microsoft.Office.Server.UserProfiles.UserProfileImportJob (ID d644d54c-4e78-41a7-86d8-87a8cc8efcaa) threw an exception. More information is included below.
- There was no endpoint listening at [URL] ResourceManagementService/MEX that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.
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