Monday, December 22, 2014

DocAve Manager 6: The username or password is invalid


You are installing the DocAve agent to a new node that you want to add to your DocAve management group, and you experience the following error while configuring the agent account:
This can occur when the DocAve user agent service account has inadequate permissions on the node you are adding it to. 

  • Add the DocAve user agent service account to the local Administrators group.
  • This is the easiest way to resolve this is error.

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