Thursday, March 10, 2011

How to Resolve Office SharePoint Error 6482

Background

The following are some practical steps to take in order to resolve the following error:

Event Type:       Error
Event Source:    Office SharePoint Server
Event Category: Office Server Shared Services
Event ID:           6482
Date:                 [date]
Time:                 [time]
User:                 N/A
Computer:         [yourservername]
Description:
Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance...

This error was experienced with regard to a SharePoint Server 2007 Enterprise instance hosted on Windows Server 2003 Enterprise Edition.

Procedure
  • Go to Services, and then reset SharePoint search server accounts (stop/start)
  • Reset the crawl index (clears the index)
  • Stop and then start the Office Search Server - two options:
    • command line: ststadm -o osearch -action stop
    • Central Administration: stop and then restart the service
  • Reset default content access account
One or more of these steps together will usually resolve any instance of this error.  Good luck!

References

Notes
  • SharePoint 2007 hosted on Windows Server 2003 with SQL Server 2005 Standard backend.

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